Need help at work?

Start a case, add the important details, and track progress in one place.

Raise an Issue

I need help with a problem

Start a new case if you need advice, support, or representation with a workplace issue.

  • You can submit without signing in.
  • Add your UCU membership number if you have it to hand.
  • You can add documents and extra detail before the case is fully submitted.

I want to track my case

Sign in if you already have an account and want to check progress, continue a draft, or view your case history.

  • Use the same email address you used for your case.
  • If you created an account during submission, sign in here.
  • If not, you can still start a case first and create an account as part of it.

What happens next

1. Submit your issue

Give the basic outline of what has happened, plus any deadline if there is one.

2. Add detail if you have it

You do not need everything ready at once. Extra information and documents can be added later.

3. We review and triage it

We check membership and prioritise the support needed. You will get a case reference by email.

4. You get updates in My Cases

You can track progress, add updates, upload documents, and stay in touch with your caseworker.